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Case Study
Vodafone: Establishing a Global Service Management (GSM) function
In today's fast-paced digital landscape, mastering Service Management is crucial for organisations striving to maintain a competitive edge. Vodafone's strategic overhaul of its Service Management F...
Why your financial year should start with an ITIL® Maturity Assessment
As the financial year draws to a close, most organisations are deep in planning mode, reviewing performance, setting goals, and, critically, allocating budgets. But in the rush to fund new initiati...
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Strengthening Leadership in IT: ITSM Hub Partners with the ITML Institute
In the ever-evolving world of Information Technology, staying ahead of the curve is crucial for professionals seeking to excel in their careers. Recognizing the growing demand for comprehensive IT ...
