Certify and achieve

ITIL® Practice Manager (PM) Designation

The ITIL 4 Practice Manager certifications equip learners with practical, specialised expertise to effectively operate, collaborate within, and implement successful IT and digital-enabled services, teams, and workflows.

The ITIL Practice Manager certifications are practice-based modules which
provide shorter and more flexible training with the opportunity to bundle, mix
and match the modules.

ITSM Hub deliver our ITIL certification courses on our public course schedule, we also provide self-paced learning or if you have a team we can come onsite. Request a quote and we can provide you with a customised option that meets your budget.

How do I achieve the ITIL 4 Practice Manager designation?

The ITIL Practice Manager designation requires participants to attend and certify in the following courses.

ITIL 4 Foundation: The first course required and pre-requiste for the Specialist and Advanced ITIL certification courses.

ITIL 4 Specialist: Create, Deliver & Support

Then choose one of the of following to achieve your Practice Manager designation

ITIL 4 Monitor, Support & Fulfil

ITIL 4 Plan, Implement & Control

ITIL 4 Collaborate, Assure & Improve

or

5 x ITIL Practitioner courses, you can mix and match to create your own bundle.

Once you have completed and passed the examinations for your chosen pathway you will achieve your Practice Manager Designation!

Virtual

Join our instructor-led courses, delivered in our virtual classroom. Attend from anywhere with multiple dates and times. Exams included.

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Self-Paced

12-month access to your own online learning portal. Work through the accredited eLearning courses at your own pace. Exams included.

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Choose your combined course

ITIL Practice Manager

ITIL Monitor, Support & Fulfil (MSF)

A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Problem Management.

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